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ZOOM PRICING 2022 FREE

Zoom Phone didn't get the highest features score because of its limited outbound communication features. Lastly, it lets you set up a localized, toll-free number, so your customers can call you wherever they are in the country without paying fees.

It also provides advanced features like call queues and ring groups to handle large call volumes.

Zoom Phone also offers customizable greetings, a virtual receptionist, and customizable hold music. Our researchers gave Zoom Phone a solid score of 4/5 for features because it has a long list of functionalities across all of its plans.įor starters, Zoom Phone offers the most extensive inbound features out of all 11 competitors, including voicemail, voicemail-to-text, spam prevention, and company hours to help you manage calls. Zoom Phone's Inbound and Outbound Communication Features

Collaboration features: If your business needs to use the VoIP for highly-collaborative tasks, you're likely better served with RingCentral, as it packs the document sharing and task management tools that Zoom Phone lacks.

If you'd like that extra hand, Dialpad will serve you better.

AI assistance: Zoom Phone lacks a conversational AI tool, which allows you to get transcripts of calls and even flag interactions as good and bad, helping you to navigate them.

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24/7 support: Zoom Phone's help and support is always available through phone and live chat.

International calls: Zoom Phone's Global Select gives you unlimited calls to 48 countries.

Low-cost service: Starting at $10, Zoom Phone gets you the benefits of a VoIP service with a really economical price tag.

Overall, upon testing, our researchers were impressed by the amount of features Zoom Phone packs in its seriously economical plans, though we found its collaborative features to be lacking.

ZOOM PRICING 2022 FREE

So if you want to find out which business phone system best fits your team's needs, try our free quote comparison tool. If you need insights on the best phone systems, Expert Market's team of experienced researchers has been reviewing the top business services and products for years. Now, let's see how Zoom Phone fairs against its competitors in this Zoom Phone review. We compared Zoom Phone's features against other providers using five key factors: inbound and outbound communications features, integrability (external connections), scalability, pricing, and customer support. Our team of independent researchers analyzed 11 of the best business phone systems and found that Zoom Phone is the best value for money. If you're wondering which will get you the best deal, look no further.

With two in five US workers currently working remotely in some capacity (according to a Stanford University survey published in February 2023), you need an efficient business phone system for your small business to run smoothly.